Fans are encouraged to bring ONLY necessary items to football games at the stadium. For the safety and enjoyment of all fans, we request that you assist us by leaving prohibited items at home or in your vehicle. We regret that we are unable to provide storage for any of these items.
The following items will not be allowed into any NGL Venue:
- food of any kind
- glass bottles
- baby seats
- beach balls
- folding chairs
- illegal drugs
- laser pointers
- pets (except service animals assisting those with disabilities)
- weapons of any kind
- any other item that in the judgment of game management staff poses a safety hazard or detracts from the ability of others to enjoy the event. Prohibited items must be returned to the owner's vehicle or discarded. Any unlawful items are subject to confiscation, and the person in possession of such items is subject to ejection from the stadium and /or arrest.
Can I bring a banner or sign for my favorite player?
Banners and signs are allowed inside the stadium provided they are of reasonable size (as determined by event staff) and contain no advertising, offensive material or language. Signs cannot obstruct the view of other patrons during the game or they will be confiscated.
Can I bring a handbag or pocketbook into the stadium?
Bags of reasonable size (as determined by event staff) will be allowed into the stadium, but all bags will be searched. Pocketbooks, computer bags and the like will be subject to searches as well, for the safety of those in attendance.
Can I take pictures at the game?
Still frame cameras are permitted inside the stadium, however, video cameras are not.
Can I bring in my own chairback seat into the stadium?
Yes, fans wishing to bring a chairback seat can do so, but they must have the seat checked at the entrance. Chairback seats larger than 11 x 18 are not permitted. Fans wishing to rent a chair back seat can do so on the concourse at a cost of $7 per game.
Is there an elevator within the stadium?
No, there are no elevators within the stadium.
Can I go on the field prior to the game or after?
Only team personnel, media and credentialed event management staff are authorized to be on the field before or during the game. Anyone going onto the field without proper authorization is subject to expulsion from the stadium and could face prosecution. This also applies to anyone throwing objects onto the field or in the stands.
Touchdown Club Members may be permitted on the field at the conclusion of the contest with the permission of authorized personnel.
What if I need first aid or the aid of the police for any reason?
Emergency assistance will be available within the venue, in case of emergency all attendees are encouraged to call 911. Contact any usher or ticket taker wearing an Event Staff shirt, and they will be able to assist and get EMTs to respond.. There is also a Police Command Post, which is located near the front stadium entrance.
What if I lose track of my children?
Parents and/or guardians with a lost child should contact the nearest law enforcement officer or event staff member. Lost children will be taken to the Police Command Post near the front stadium entrance.
Is there a Lost and Found?
Lost and Found is at the Police Command Post located near the front stadium entrance. During the week call the 844.645.7226.
Can I bring my own food or drink into the stadium?
Fans are not permitted to bring in any outside food or drinks. Fans entering the stadium will be asked to finish, dispose of, or return items to their vehicle.
Exceptions may be made for the needs of babies/small children/elderly and fans with medical conditions.
What is the re-entry policy at the stadium?
Re-entry is not permitted at the stadium. If you need to re-enter, please go to the Customer Service Tent located near the stadium front entrance. The Customer Service representative will make the decision if you're able to re-enter. Emergencies will be the only purpose.
Can I bring a stroller into the stadium?
Strollers are permitted but must be collapsible and fit under your seat.
Is the stadium wheelchair accessible?
There are nearly 20 wheelchair spaces within the stadium. They are located on the side concourse level. Tickets are available by online at https://www.louisvillefirebirds.com/tickets-main
Can I smoke at the stadium?
There is a designated smoking area within the stadium. Smoking will only be allowed within the designated area.
Can I legally have an alcoholic beverage at the stadium?
Individuals of legal drinking age - 21 or older - who have a ticket to the game that day may consume alcoholic beverages in the parking lots in accordance with state and local laws. Consumption of alcohol by minors is illegal. In addition, it is illegal to provide alcohol to minors. The following additional rules apply to alcoholic beverages at the stadium.
- No glass bottles are permitted.
- No common source alcohol is permitted, including party balls or kegs.
- No alcohol, outside food or drink may be brought into the stadium.
The Louisville Firebirds reminds all fans to not drink and drive. Please choose a designated driver before you consume any alcoholic beverage.
What if I need assistance inside of the stadium?
Event staff is located around the concourse and fans can request assistance or ask questions. If necessary, event staff can quickly dispatch safety/security, medical or guest services staff to the appropriate location.